Certification in Investigation Interview Techniques

Whether you are part of the Fraud Investigation, Compliance, Operational Risk, Internal audit or Employee relations team of your organization, you must be conducting interviews to gather information, validate the information, and determine the truth.

If you want to hone your skills and get better at what you do, please join us for a 1-day hands-on workshop on conducting Investigation interviews, you would not only learn about how to conduct interviews effectively and efficiently but also solve real-time case studies and get inputs on that.

In this hands-on workshop, attendees would learn about conducting interviews in a real-time setting and would learn from experts about pre-interview activities, conducting interviews in an efficient and effective manner, and post-interview activities. This workshop would enable attendees to hone their skills so that they can gather relevant information during interviews. The workshop would be split into two main parts; 1st half would be dedicated to sharing techniques and 2nd half would be used to discuss case studies that all participants would go through. Proceedings of 2nd half would be recorded and feedback would be shared with each group. In case any participant doesn’t want to be recorded, they would be put up in a group without recording.

 The session will cover:

• Types of investigation interviews
  • Information seeking interviews
  • Whistleblower interviews
  • Information validation interviews
  • Confrontational interviews

• The setting of the interview room/place of the interview
• Pre-interview meeting/preparation
• interview questionnaire
• Note-taking/recording of the interview
• Handling aggressive interviewees
• Interview do’s & don’ts

• Concluding the interview
• Documentation of the interview

• Types of investigation interviews
  • Conflict of interest-vendor relationship/non-disclosure of business/other jobs
  • Bribery/corruption
  • Data leakage
  • Whistle-blower allegations 

Know About Your Trainers:

Charanjeet Singh is a Certified Fraud Examiner, Certified Information Security Manager, and Certified Anti Money Laundering specialist with experience of over 25 years of working in UAE, India, and East Africa. He has worked with Organizations like First Abudhabi Bank, Mashreq, Barclays, ICICI Bank, Fullerton India & Tata group companies. He has set up fraud risk functions at multiple organizations and has led teams covering the entire gamut of fraud risk including fraud risk framework, prevention, monitoring, vigilance, and investigations. He has also served as Chair Person on the Fraud Prevention Committee of UAE Bank’s Federation(UBF) and in the Regional Management Committee of the Association of Corporate Investigators (ACI).